Shipping Policy

Étienne Marceau — La Fenêtre de Deux

How your print finds its way to you

Every print in this collection is made to order. Once your order is placed, it is sent to our print partner who produces, packs, and ships it directly to your door — anywhere in the world.

Production time

Each print is produced within 1–2 business days of your order being confirmed. Production begins only once payment is completed.

Shipping time & cost

Shipping costs are calculated at checkout based on your delivery address. Delivery times vary by destination. Our prints ship from production facilities in Europe, the UK, the USA, Canada, and Australia — your order is always dispatched from the facility closest to you.

Where we ship

We ship to 53 countries worldwide, including Kuwait, the GCC, Europe, the UK, the USA, Canada, Australia, and many more. Shipping availability and costs are confirmed at checkout.

Tracking

Once your order has been dispatched, you will receive a tracking link so you can follow its journey to you.

Returns & exchanges

As each print is made to order, we do not accept returns or exchanges as a general rule. However, if there is an issue with your order — damage during shipping, a production defect, or an error on our part — please contact us and we will review your case individually.